Meet Kathleen
Books by Kathleen D. Pagana, PhD

An established author for healthcare professionals

Dr. Pagana has written 29 books; among these she has co-authored the number one best-selling book on healthcare diagnostic and laboratory testing. This book has sold almost 2 million copies and has been translated into seven languages.


Etiquette book endorsements:

The Nurse’s Etiquette Advantage is a must-read for all nurses who want to boost their confidence and credibility and avoid embarrassment in their personal and professional life. The advice offered is the perfect complement to clinical education and experience. It will assist any nurse in developing into a well-rounded, socially adept professional.”

–Donna Cardillo, MA, RN
Nursing Career Guru
Dear Donna Columnist for Nursing Spectrum/NurseWeek

“Nurses who know how to perform well in business, social, and professional situations will succeed. This book takes what could be a dull subject and makes it fun!”

–Karlene Kerfoot, PhD, RN, CNNA, FAAN
Vice President/Chief Clinical Officer
Aurora Health Care
Milwaukee, Wisconsin

The Nurse’s Etiquette Advantage is a must-read for nursing students who want to advance their career with finesse and grace. It is a good reminder that ’you never get a second chance to make a first impression!’”

–Diane J. Mancino, EdD, RN, CAE
Executive Director
National Student Nurses‘ Association and the Foundation of the NSNA

“With her background as a nurse, educator, consultant, and professional speaker, Kathleen D. Pagana provides practical advice that will take you from your first nursing position to the boardroom. This straightforward, easy-to-read guide is interesting, informative, and helpful in both business and social settings. The Nurse’s Etiquette Advantage addresses modern realities such as smoking, technology, and body piercings and provides fresh guidelines on etiquette from a nursing perspective. You can feel reassured that you are behaving the correct way when you arm yourself with the wisdom and knowledge found in The Nurse’s Etiquette Advantage.”

–Peg Gray-Vickrey, DNS, RN
Interim Provost, Vice President of Academic Affairs, and Professor of Nursing
Florida Gulf Coast University

“I absolutely love this book. It reads so easily and provides incredible insight into professional etiquette. The author has provided a wonderful resource for nurses everywhere!”

– Carol M. Headley RN, DNSc, CNN
Nephrology Advanced Practice Nurse, USA

“I will be requiring this book for both my classes at the RN-BSN level and possibly for undergrads as well.”

– Susan B. Dickey, PhD, RN
Associate Professor, Department of Nursing
Temple University
Philadelphia, Pennsylvania, USA

“This book is terrific; very helpful for developing “professional behaviors (etiquette) and business acumen” for all nurses including those who are just beginning their career in nursing as well as those who “have been there forever.” On behalf of all the nurses, my colleagues and peers, I thank the author for taking interest in our cause to build professional nurses and professionalize nursing. ”

– Cora G. Barrios, RN, BSN, MSN, CHN
Consultant and Provider, Nursing/Healthcare
International Educators Group, Inc.

The Nurses Etiquette Advantage is “a must-read for professional nurses,” says AORN. Readers learn practical tips through a useful question-and-answer format covering cultural, social, collegiate, and professional settings. “Dr. Pagana’s book may be all that stands between you and the corner office. ”

– AORN Journal book review


Communication Book Endorsements

“Nurses have all the skills to be great business people because they know how to
assess, take action, and evaluate. But to be great in business you need to know
how to communicate your ideas and contributions. This book is like a great
presentation—it informs, inspires, and persuades.”

—Nancy Clover, RN, COHN-S
President, Occupational Health Connections

“Once again Kathy Pagana takes some of the most daunting challenges for nurse
leaders and breaks them down into useable, real-world solutions adaptable in
any clinical setting. The book provides an easy read and would serve as a great
desk reference for any nurse leader.”

--Jeff Doucette, MS, RN, FACHE
Vice President, Bon Secours
Hampton Roads Emergency Services
Suffolk, Virginia

“Written in an engaging style with lively quotes, Q & A, tips to take away, and
real-life scenarios, this book is a must-read for all nurses who want to propel
their careers forward. Learn about networking, presenting, writing effective
business letters, e-mail, and articles for publication. Find out how to conduct
meetings, the value of social media, and the importance of understanding generational differences and cross-cultural communication.”

Nan Callender-Price, MS, RN
Director and Editor of Continuing Education
Gannett Education

“The Nurse’s Communication Advantage gives you the power to dialog in the
most efficient and effective manner possible, from the board room to the business lunch. This book takes etiquette and intertwines it with good business sense, making it one of the most practical and easy-to-use business resource guides available today. It is unique in that it is specifically written for the nurse.”

Carol M. Headley, DNSc, RN, CNN
Nephrology Nurse
Memphis VA Medical Center, Nephrology
Memphis, Tennessee

“This book is another great reference from Kathleen D. Pagana. The content is
simple and succinct, and the basic-to-complex approach increases the formative
learning of the reader. The book has very practical information and tips on business communications, especially for nurses who are just beginning to become

—Cora G. Barrios, MSN, RN, CHN,
Director, International Educators Group, Inc.

“Mastering good communication skills in the 21st century, either by networking
or through social media, is essential for all nurses at any stage in their career.
For the budding entrepreneur or the nurse striving for career advancement, The
Nurse’s Communication Advantage is a must have for every nurses library.”

—Kimberly Olszewski, MSN, CRNP, COHN-S/CM, FAAOHN
Vice President and Occupational Health Consultant
Mid-State Occupational Health Services Inc.
Lewisburg, Pennsylvania

“Clear and consistent communication not only boosts nurses’ careers, but it also
helps them to provide quality care services and to successfully negotiate complex
health-care systems. The Nurse’s Communication Advantage delivers numerous
communication gems and is a must-read for nurse managers, nurse educators,
and direct-care nurses.”

—Dennis Sherrod, EdD, RN
Professor and Forsyth Medical Center Endowed Chair
of Recruitment and Retention
Winston-Salem State University



Book Reviews, from

Mosby's Manual of Diagnostic and Laboratory Tests
by Kathleen Deska Pagana, Timothy James Pagana

"Each section of the book describes all the relevant clinical procedures, using straightforward illustrations. Everything about it is practical. It is a versatile manual which every clinician and lab scientist, (including trainees), would value very much."

"Everything a nurse needs to know about diagnostic and laboratory tests. an essential and user friendly reference and companion in clinical practice or study. what more can I say?"

"An excellent book for the nursing student... with ample info regarding diagnostic and lab test. It gives info for normal, increased and decreased values, with reasons why they might be that way, which makes it easy to apply to your patient, especially in a care plan. I found it a very valuable to help me finish my care plans. I use it for all my clinical situations and know that it will be a great companion when I am at my clinical sites. Plus, much much more..."

View more reviews for this book at


Mosby's Diagnostic and Laboratory Test Reference
by Kathleen Deska Pagana, Timothy James Pagana

"I felt that this was the most complete and EASY to use Lab book for nursing students, such as I. It even suggests what abnormals can mean clinically."

"Honestly, I don't give many books 5 stars, nor do I give many glowing reviews, but Mosby really did an outstanding job putting this book together. The format is friendly, the data is accurate, and the tests are all relevant in hospital or clinical settings. Great book and an invaluable reference for nurses and laboratorians alike!"

"This is a reference we use on our psych unit because it provides information in a quick and easy-to-use format for nurses who do not deal with medical issues on a regular basis. It has logical cross references and recommendations for further investigation."

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